Free Delivery on orders over £100. Use code 'FREE RUN'

Contact Us

Contact Us

Message

Send us a text & an ambassador will respond when available.
+44 7542 520021

Address

Office 2258
321-323 High Road
London
RM6 6AX

Always Happy to Help!

If you can't find answers to your questions:

Please feel free to call us Monday to Friday from 10 am until 4 pm on 0304 311 1878 and we will help you with any other questions you may have.

Help us

We are always trying to improve our service so if you have any comments on how we’re doing or what we could do to be better then let us know.

shop@littlebrownpet.co.uk.

Available Payments Methods

We accept all major debit and credit cards including payments through Google Pay & Apple Pay.

The payments may appear on your bank statements as Keep Buying More.

Shipping and Handling

All products are shipped within 24-48 of successful orders unless order is placed over a weekend.

Some orders may be received directly through our retail partners.

For any items that are made to order the extended shipping time may apply. In this case individual product pages will have the lead times surrounding the delivery.

Gift Cards

Any gift card purchased from the website are valid for 12 months from the time of purchase.

These are non-refundable and can not be exchanged for cash.

Returns and Exchanges

We accept returns and refunds for all items apart from made to order items.

More information on our refund policy can be found here. 

Refund Policy