Contact Us
Message
Send us a text & an ambassador will respond when available.
+44 7542 520021
Address
Office 2258
321-323 High Road
London
RM6 6AX
Always Happy to Help!
If you can't find answers to your questions:
Please feel free to call us Monday to Friday from 10 am until 4 pm on 0304 311 1878 and we will help you with any other questions you may have.
Help us
We are always trying to improve our service so if you have any comments on how we’re doing or what we could do to be better then let us know.
shop@littlebrownpet.co.uk.
Available Payments Methods
We accept all major debit and credit cards including payments through Google Pay & Apple Pay.
The payments may appear on your bank statements as Keep Buying More.
Shipping and Handling
All products are shipped within 24-48 of successful orders unless order is placed over a weekend.
Some orders may be received directly through our retail partners.
For any items that are made to order the extended shipping time may apply. In this case individual product pages will have the lead times surrounding the delivery.
Gift Cards
Any gift card purchased from the website are valid for 12 months from the time of purchase.
These are non-refundable and can not be exchanged for cash.
Returns and Exchanges
We accept returns and refunds for all items apart from made to order items.
More information on our refund policy can be found here.